RL360 LifePlan - FAQs
A flexible life assurance protection plan that can be tailored to meet your requirements.
FAQs
Section navigation
Frequently Asked Questions About LifePlan
We have pulled together this list of frequently asked questions to help answer some of your most common queries about LifePlan.
Changing the plan
Q Can the plan currency be changed once the plan has been issued?
A No. The plan currency must remain the same as the currency selected at application stage.
For further information, please refer to the LifePlan Terms & Conditions.
Payment methods
Q I would like to pay for my plan by credit card. Are there any additional charges for paying by this method?
A We do not pass on any fees charged by credit card providers unless it is American Express. Where payments are made by American Express, we will collect an additional 1% of the value to help cover their fee.
Q What is the minimum payment term allowed?
A The minimum term is 5 years.
LifePlan benefits
Q How are benefits paid for?
A Benefits are paid for through the cancellation of units, and are taken on a monthly basis in advance.
Q What is the maximum level of life cover available with LifePlan?
A The maximum is USD7,500,000 (or currency equivalent) however,country restrictions may apply.
Q Is there a maximum amount of total benefits?
A Yes. The value of all benefits cannot exceed USD7,500,000 (or currency equivalent).
Funds
Q What charges are applied to the underlying funds that I can invest in?
A The fund range provides you with access to direct funds without any initial charges or bid/offer spreads. The only fund charge applied is the underlying annual management charge of the direct fund itself.
For more information read the Protection Fund Guide for LifePlan.
Q Who is responsible for my fund choices?
A You or the company you nominate to act on your behalf. RL360 does not provide investment advice and will not provide you with guidance as to which funds are suitable for you.
For more information, download the LifePlan Product Guide.
Online Service Centre
Q Is it possible to instruct fund switches online?
A Yes. You can instruct switches online as long as you are registered for our Online Service Centre (OSC) and have the necessary dealing authority.