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RL360 Quantum Malaysia - FAQs

A flexible regular savings policy combining choice with quality global funds to help investors build wealth for the future.

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RL360 Quantum Malaysia Questions and Answers

We have pulled together this list of frequently asked questions to help answer some of your most common queries.

Changing the policy

Q Can the policy currency be changed once the policy has been issued?

A No. The policy currency must remain the same as the currency selected at application stage.

Payment methods

Q I would like to pay my premiums by credit card. Are there any additional charges for paying by this method?

A No. We do not apply any additional charges for paying by credit card.


Q If I pay my premiums on an annual basis and would like to change the frequency to monthly, can I do this?

A Yes. Once the initial allocation period is complete premium frequencies can be changed, but only on the policy anniversary.

Premium incentive

Q If I increase my regular premium can I qualify for another premium incentive based on the increase?

A Yes. As long as there is more than 10 years outstanding of your original premium term and the increase is in excess of USD5,040 per year.

Loyalty bonus

Q Will I still qualify for a loyalty bonus if I surrender my policy before the end of the premium term?

A Yes. If a policy is surrendered within 5 years of the end of the premium term, a proportion of the loyalty bonus that would have been paid at the end of the premium term will be applied to the policy. For further information, please refer to the Quantum Malaysia Terms and Conditions.


Q How is the contract charge taken from my policy?

A The contract charge is deducted from the policy each month in arrears. It is deducted proportionally across initial and accumulation units.


Q Can I hold assets such as stocks, shares, cash deposits and structured products within my policy?

A No. You can only access the funds available in the Quantum Malaysia fund range. For further details please refer to the Savings and Investment Fund Guide.

Q What charges are applied to the underlying funds that I invest in?

A The fund range provides access to direct funds without any initial charges or bid/offer spreads. An annual management charge per fund will be applied by the external fund manager. Some fund managers will also include a performance fee. For further details please refer to the Savings and Investment Fund Guide.

Q Who is responsible for my fund choices?

A You or the company you nominate to act on your behalf. RL360 does not provide investment advice and will not provide you with guidance as to which funds are suitable for you. For further information, please refer to the Quantum Malaysia Key Features document.


Q Why does my valuation show negative accumulation units?

A The fixed monthly policy fee is deducted from accumulation units. During the initial allocation period there are no accumulation units applied to the policy; therefore the fixed monthly fee will create negative accumulation units. Once the initial allocation period is complete, subsequent premiums will purchase accumulation units that will in turn reduce the negative unit position.

Important Information

This is only a summary and general introduction to Quantum Malaysia. You should speak to your financial adviser and read the literature suite before making an investment decision. We can only accept business that is introduced via a financial adviser.